Vivid Lens Opt-In/Opt-Out Policy

Effective Date 02/11/2025

Opt-In Policy

Overview
Customers may opt in to receive updates, promotions, and notifications from our online photography business. By opting in, customers agree to receive communications via email, SMS, or other selected methods.

How to Opt-In
Customers can opt in by:
Subscribing through the website’s sign-up form.
Checking the opt-in box during checkout.
Confirming their subscription via email verification.
Upon opting in, customers will receive a confirmation message detailing the types of communications they will receive.

Types of Communications
Opted-in customers may receive:
Promotional offers and discounts.
New service announcements.
Photography tips and inspiration.
Booking confirmations and reminders.
Order updates and digital delivery notifications.

Opt-Out Policy

Overview
Customers have the right to opt out of receiving communications at any time. Once opted out, they will no longer receive marketing or promotional messages but may still receive transactional emails related to their purchases.

How to Opt-Out
Customers can opt out by:
Clicking the “Unsubscribe” link in any promotional email.
Replying “STOP” to any SMS communication.
Adjusting their communication preferences in their account settings.
Contacting customer support to request removal.
Opt-out requests will be processed within 48 hours of submission.

Exceptions
Transactional emails related to active bookings, invoices, and order confirmations will still be sent even after opting out.
Customers may need to manually opt out from multiple communication channels if subscribed separately.

Policy Review & Compliance
This policy complies with GDPR, CAN-SPAM, and other applicable privacy laws.
Regular audits will be conducted to ensure compliance and efficiency.